FAQ's

Wondering what’s going on and where everything is? Here’s answers for many of your questions! If this doesn’t answer everything, please contact us at trucustomcreations@comcast.net

FAQ's:

What is your turn around time?

As a full time mommy, employee and business owner, our schedule is mildly chaotic and not very consistent.  But I promise to get your product complete and out my door within 2-3 weeks of FINAL ORDER VERIFICATION. This time frame is subject to change based on order volume. Please check our website for turnaround updates.

What does FINAL ORDER VERIFICATION mean?

I pride myself in providing customized products for our customers that they will love for years to come. I will contact you on your custom order and get all the details I may need that were not included in checkout. Once I have the full set of order details, we are ready to get moving. 

Do you offer custom orders?

Absolutely! This is what our business thrives on. I love working with our customers to make their vision come to life.  For custom orders, please send an email to trucustomcreations@comcast.net and I will be happy to talk with you. 

 

Do you offer rush orders?

Yes!  If you need your item sooner then the 2-3 weeks, I can offer a rush option for an additional $15. This will be listed as an option to add to your cart when checking out.